Define measurable QA outcomes and install real-time visibility

Common challenges I address:

• QA team is busy, but output is not measurable or consistently valuable

• Releases succeed or fail without clear visibility into quality risk

• No KPIs or dashboards exist to track the effectiveness of testing

• Engineering leaders rely on anecdotal reports from QA leads

Deliverables:

• QA KPI Framework and definitions document

• Operational dashboard for quality tracking

• Execution process and coaching materials for ongoing management

  
  

Timeline: 6–8 weeks